AI in gofood
Two assistants. One takes orders, one helps your staff.
Both know your menu and your settings. Neither touches money, and neither changes anything without a person saying yes.
Northside Pizza · Order by chaton the storefront
Hi, can I get two larges — one pepperoni, the other half hawaiian half veggie?
Sure. Added:
• Large Pepperoni — $17.99
• Large, left half Hawaiian / right half Veggie — $19.49
Pickup or delivery?
• Large Pepperoni — $17.99
• Large, left half Hawaiian / right half Veggie — $19.49
Pickup or delivery?
Delivery to 12 Oak St, and add garlic bread
Garlic bread added, and 12 Oak St is in the delivery area. That's 2 Large pizzas and garlic bread for delivery — shall I open checkout?
Go to checkout · 3 itemsFor customers
Ordering assistant
Customers order the way they'd say it on the phone. The assistant works from your live menu and puts real items in the real cart.
- 01Reads today's menu, prices and what's sold out.
- 02Builds half-and-half pizzas, sizes and toppings, within your option limits.
- 03Asks pickup or delivery, and checks the address is inside your delivery area before going on.
- 04Reads the order back, then opens your normal checkout already filled in — the customer confirms and pays, and your server prices every line again.
For your staff
Support assistant
Right inside the admin. Staff ask in plain words — "why isn't the printer working?" — and get an answer that knows how your store is set up.
- 01Answers from the gofood guide and your store's own settings.
- 02Proposes a fix — store open, delivery, printers, sounds, time zone — shown as before → after.
- 03Nothing changes until someone presses Apply, and every change is logged.
- 04Hands off to a real person with the conversation already summarised.
Supportin the admin
Kitchen tickets stopped printing after we moved the printer
Your kitchen printer is set to 192.168.1.50. If it moved, it probably has a new address — print a self-test page from the printer and tell me the IP on it.
It says 192.168.1.60
Proposed change
Kitchen printer IP192.168.1.50→192.168.1.60
ApplyNot nowTalk to a person
Where the AI stops
Never takes payment
Cards go through your normal Stripe or Square checkout. The assistant only builds the cart.
Prices checked again
Whatever the chat says, the server recalculates every total before an order is placed.
A short list of settings
It can suggest changes to everyday switches only — never prices, payment keys or lock codes.
A person says yes
Every suggested change waits for Apply, and each one is kept in a log the owner can read.
Coming next
Planned, not shipped yet- Upsells from order history
- Loyalty points
- Email and text campaigns
- Push notifications
- Install your storefront as an app
- Google listings